ITIL -- Service Design Export

@book{S:ITIL:v3:Service_Design, abstract = {?}, author = {Rudd, Colin and Lloyd, Vernon}, citeulike-article-id = {2421053}, citeulike-linkout-0 = {http://www.amazon.ca/exec/obidos/redirect?tag=citeulike09-20&path=ASIN/0113310471}, citeulike-linkout-1 = {http://www.amazon.de/exec/obidos/redirect?tag=citeulike01-21&path=ASIN/0113310471}, citeulike-linkout-2 = {http://www.amazon.fr/exec/obidos/redirect?tag=citeulike06-21&path=ASIN/0113310471}, citeulike-linkout-3 = {http://www.amazon.jp/exec/obidos/ASIN/0113310471}, citeulike-linkout-4 = {http://www.amazon.co.uk/exec/obidos/ASIN/0113310471/citeulike00-21}, citeulike-linkout-5 = {http://www.amazon.com/exec/obidos/redirect?tag=citeulike07-20&path=ASIN/0113310471}, citeulike-linkout-6 = {http://www.worldcat.org/isbn/0113310471}, citeulike-linkout-7 = {http://books.google.com/books?vid=ISBN0113310471}, citeulike-linkout-8 = {http://www.amazon.com/gp/search?keywords=0113310471&index=books&linkCode=qs}, citeulike-linkout-9 = {http://www.librarything.com/isbn/0113310471}, day = {30}, howpublished = {Part of ITIL v3 core publications}, isbn = {0113310471}, keywords = {best\_practices, itil, official, service\_design}, month = {May}, organization = {OGC}, posted-at = {2008-02-24 10:54:31}, priority = {0}, publisher = {TSO}, title = {ITIL -- Service Design}, url = {http://www.amazon.com/exec/obidos/redirect?tag=citeulike07-20&path=ASIN/0113310471}, year = {2007} }

TY - BOOK ID - S:ITIL:v3:Service_Design L3 - citeulike-article-id:2421053 N2 - ? SN - 0113310471 OR - OGC TI - ITIL -- Service Design PB - TSO KW - best_practices KW - itil KW - official KW - service_design AU - Rudd, Colin AU - Lloyd, Vernon PY - 2007/05/30/ UR - http://www.amazon.ca/exec/obidos/redirect?tag=citeulike09-20&path=ASIN/0113310471 ER -