reinhardt's service_science [13 articles] Export

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	Service Encounters as a Sequence of Events: The Importance of Peak Experiences [My Copy] Journal of Service Research, Vol. 7, No. 1. (1 August 2004), pp. 53-64. by Peter C. Verhoef, Gerrit Antonides, Arnoud N. de Hoog posted to service_science by reinhardt on 2008-10-27 21:55:13 as
	Succeeding through Service Innovation: A Service Perspective for Education, Research, Business and Government. [My Copy] (2008) by IfM and IBM posted to service_science by reinhardt on 2008-10-04 20:13:14 as
	Bandwidth provisioning and pricing for networks with multiple classes of service [My Copy] Computer Networks In Internet Economics: Pricing and Policies, Vol. 46, No. 1. (16 September 2004), pp. 41-52. by Errin W. Fulp, Douglas S. Reeves posted to network_mgmt pricing service_science by reinhardt on 2008-08-29 15:39:28 as
	Pricing differentiated services: A game-theoretic approach [My Copy] Computer Networks, Vol. 50, No. 7. (15 May 2006), pp. 982-1002. by Eitan Altman, Dhiman Barman, Rachid E. Azouzi, David Ros, Bruno Tuffin posted to network_mgmt pricing service_science by reinhardt on 2008-08-29 14:33:04 as
	Service level agreements: An essential aspect of outsourcing [My Copy] The Service Industries Journal, Vol. 26, No. 4. (2006), pp. 381-395. by Nicholas Beaumont posted to service_level_agreements service_science by reinhardt on 2008-08-27 20:51:22 as
	Demand and capacity management decisions in services: How they impact on one another [My Copy] International Journal of Operations & Production Management, Vol. 22, No. 5. (2002), pp. 527-548. by Kenneth J. Klassen, Thomas R. Rohleder posted to demand_mgmt service_science by reinhardt on 2008-08-27 20:38:18 as
	An Integrated Model for Demand-Output Management in Service Organisations: Implications for Future Research [My Copy] International Journal of Operations & Production Management, Vol. 11, No. 1. (1991), pp. 51-67. by Michael J. Showalter, Dennis J. White posted to demand_mgmt service_science by reinhardt on 2008-08-23 17:34:43 as
	Demand Management—Today's Challenge for Service Industries [My Copy] Production and Operations Management, Vol. 5, No. 2. (1996), 106. by Richard E. Carndell, Robert E. Markland posted to demand_mgmt service_science by reinhardt on 2008-08-23 17:24:43 as
	The Impact of Demand Management on Service System Performance [My Copy] The Service Industries Journal, Vol. 8, No. 4. (1988), pp. 446-458. by David M. Rhyne posted to demand_mgmt service_science by reinhardt on 2008-08-23 16:25:25 as
	Steps Toward a Science of Service Systems [My Copy] Computer In Computer, Vol. 40, No. 1. (2007), pp. 71-77. by Jim Spohrer, Paul P. Maglio, John Bailey, Daniel Gruhl posted to service_science by reinhardt on 2008-06-08 06:39:11 as along with 3 people asilva tempusbinder tsmura
	Services Science: A New Field for Today's Economy [My Copy] Computer In Computer, Vol. 39, No. 8. (2006), pp. 18-21. by L. D. Paulson posted to service_science by reinhardt on 2008-06-07 12:19:50 as
	Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies [My Copy] Research Policy, Vol. 34, No. 4. (May 2005), pp. 517-535. by Christiane Hipp, Hariolf Grupp posted to godwin service_science by reinhardt on 2008-03-09 20:45:16 as
	Services innovation:: Knowledge transfer and the supply chain [My Copy] European Management Journal, Vol. In Press, Corrected Proof by Robert A. Paton, Stephen Mclaughlin posted to godwin service_science by reinhardt on 2008-03-09 20:42:54 as along with 3 people powerlee jago tempusbinder

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service_mgmt	33
itil	21
security	19
mobile	15
service_science	13
to_order	10
federated_db	9
design_science	7
best_practices	6
demand_mgmt	6
access_control	5
decision_criteria	5
methodology	5
network_mgmt	5
official	5
pricing	5
process_mgmt	5
workflow	5
authentication	4
biometrics	4
configuration_mgmt	4
usability	4
audit	3
business_modeling	3
education	3
godwin	3
it_mgmt	3
security_mgmt	3
strategy	3
architecture	2
case_study	2
portfolio_mgmt	2
privacy	2
process_modeling	2
rbac	2
research_methods	2
service_level_agreements	2
soa	2
standardisation	2
access	1
andrew	1
background	1
bpr	1
call_management	1
challenges	1
change_mgmt	1
classic	1
compliance	1
cont_service_impr	1
coordination	1
csf	1
design	1
development	1
five_forces	1
governance	1
healthcare	1
idef0	1
itscm	1
management	1
maturity_models	1
metrics	1
models	1
overview	1
passwords	1
porter	1
presence	1
problem_mgmt	1
quality_management	1
reference_model	1
requirements	1
risk	1
service_design	1
service_operation	1
service_process	1
service_strategy	1
service_transition	1
smme	1
sox	1
to-fix	1
trust	1
value	1

reinhardt's service_science [13 articles] Export

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