eCAF: A new tool for the conversational analysis of electronic communication Export

@article{citeulike:5935949, abstract = {Electronic communication is characteristically concerned with 'the message' (eM), those who send them (S), and those who receive and read them (R). This relationship could be simplified into the equation eM = S + R. When this simple equation is applied to electronic communication, several elements are added that make this straightforward act of sending and receiving a message more complex. These new elements are characteristics such as asynchronicity, unknown senders and readers, non-linear text and the absence of non-verbal cues. What is apparent is that the complexity of these messages lies in their impact outside the online environment. It is clear from the messages themselves that the information is being applied to real, authentic contexts and is not limited to the online environment. Conversational analysis frameworks must attempt to understand this complexity if the meaning of electronic messages is to be understood. This paper proposes a new conversational analysis framework, the electronic conversational analysis framework (eCAF), for use with electronic communication. The eCAF has been designed as a new methodological tool that incorporates the unique virtual/real worlds that individuals participate in and links these two locations to the phases of electronic discussions.}, address = {School of Mathematics, Science and Technology Education, Faculty of Education at Queensland University of Technology}, author = {Duncan-Howell, Jennifer}, citeulike-article-id = {5935949}, citeulike-linkout-0 = {http://dx.doi.org/10.1111/j.1467-8535.2008.00904.x}, citeulike-linkout-1 = {http://www3.interscience.wiley.com/cgi-bin/abstract/121537422/ABSTRACT}, doi = {10.1111/j.1467-8535.2008.00904.x}, issn = {1467-8535}, journal = {British Journal of Educational Technology}, keywords = {conversational\_analysis}, number = {6}, pages = {1014--1027}, posted-at = {2009-10-13 13:01:36}, priority = {2}, title = {eCAF: A new tool for the conversational analysis of electronic communication}, url = {http://dx.doi.org/10.1111/j.1467-8535.2008.00904.x}, volume = {40}, year = {2009} }

TY - JOUR ID - citeulike:5935949 L3 - citeulike-article-id:5935949 N2 - Electronic communication is characteristically concerned with 'the message' (eM), those who send them (S), and those who receive and read them (R). This relationship could be simplified into the equation eM = S + R. When this simple equation is applied to electronic communication, several elements are added that make this straightforward act of sending and receiving a message more complex. These new elements are characteristics such as asynchronicity, unknown senders and readers, non-linear text and the absence of non-verbal cues. What is apparent is that the complexity of these messages lies in their impact outside the online environment. It is clear from the messages themselves that the information is being applied to real, authentic contexts and is not limited to the online environment. Conversational analysis frameworks must attempt to understand this complexity if the meaning of electronic messages is to be understood. This paper proposes a new conversational analysis framework, the electronic conversational analysis framework (eCAF), for use with electronic communication. The eCAF has been designed as a new methodological tool that incorporates the unique virtual/real worlds that individuals participate in and links these two locations to the phases of electronic discussions. IS - 6 JF - British Journal of Educational Technology SN - 1467-8535 AD - School of Mathematics, Science and Technology Education, Faculty of Education at Queensland University of Technology EP - 1027 TI - eCAF: A new tool for the conversational analysis of electronic communication VL - 40 SP - 1014 KW - conversational_analysis AU - Duncan-Howell, Jennifer PY - 2009/// UR - http://dx.doi.org/10.1111/j.1467-8535.2008.00904.x ER -