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rodrigoreboucas's incidentmanagement [2 articles]

Recent papers added to rodrigoreboucas's library classified by the tag incidentmanagement. You can also see everyone's incidentmanagement.
  • Automating the Change Management Process with Electronic Contracts
    (2005), pp. 99-108.
    by Alexander Keller
    posted to incidentmanagement changemanagement by rodrigoreboucas on 2008-02-11 12:40:48 as **
  • IT service management driven by business objectives An application to incident management
    Network Operations and Management Symposium, 2006. NOMS 2006. 10th IEEE/IFIP (2006), pp. 45-55.
    by C Bartolini, M Salle, D Trastour
    posted to incidentmanagement bdim by rodrigoreboucas on 2008-02-11 12:03:07 as **
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