The bug in the salad: the uses of emotions in computer interfaces Export

@article{citeulike:168971, abstract = {The investigation of emotional aspects of users' interactions with systems is an important matter for human-computer interaction. The finding that users are prepared to work longer on systems that offer some acknowledgement of the frustration that occurs in using systems is an interesting pointer. The next step beyond acknowledgement will be for systems to join with users in working to repair the bugs in interaction that have been so frustrating.}, author = {Oatley, Keith}, citeulike-article-id = {168971}, citeulike-linkout-0 = {http://dx.doi.org/10.1016/j.intcom.2004.06.004}, citeulike-linkout-1 = {http://www.sciencedirect.com/science/article/B6V0D-4CTTR8B-2/2/6dc649fe1fd9f22302f3e02dd96f10a4}, doi = {10.1016/j.intcom.2004.06.004}, journal = {Interacting with Computers}, keywords = {emotion, interaction}, month = {August}, number = {4}, pages = {693--696}, posted-at = {2005-04-24 14:16:58}, priority = {0}, title = {The bug in the salad: the uses of emotions in computer interfaces}, url = {http://dx.doi.org/10.1016/j.intcom.2004.06.004}, volume = {16}, year = {2004} }

TY - JOUR ID - citeulike:168971 L3 - citeulike-article-id:168971 N2 - The investigation of emotional aspects of users' interactions with systems is an important matter for human-computer interaction. The finding that users are prepared to work longer on systems that offer some acknowledgement of the frustration that occurs in using systems is an interesting pointer. The next step beyond acknowledgement will be for systems to join with users in working to repair the bugs in interaction that have been so frustrating. IS - 4 JF - Interacting with Computers EP - 696 TI - The bug in the salad: the uses of emotions in computer interfaces VL - 16 SP - 693 KW - emotion KW - interaction AU - Oatley, Keith PY - 2004/08// UR - http://dx.doi.org/10.1016/j.intcom.2004.06.004 ER -