The Experience of Enchantment in Human Computer Interaction Export

@inproceedings{citeulike:361515, abstract = {Improving user-experience is becoming something of a rallying call in HCI but experience is not a unitary thing. There are varieties of experience, both good and bad, and we need to characterise these varieties if we are to improve user-experience. In this paper we argue that enchantment is a useful concept to facilitate closer relationships between people and technology. But enchantment is a complex concept in need of some clarification so we explore how enchantment has been used in discussions of technology and examine experiences of film and cell phones to see how enchantment with technology is possible. Based on these cases, we identify some sensibilities that help designers design for enchantment, including: The specific sensuousness of a thing; senses of play, paradox and openness; and the potential for transformation. We use these to analyse digital jewellery in order to suggest how it can be made more enchanting. We conclude by relating enchantment to other varieties of experience.}, author = {Mccarthy, John and Wright, Peter and Wallace, Jayne and Dearden, Andrew}, citeulike-article-id = {361515}, citeulike-linkout-0 = {http://www.shu.ac.uk/schools/cs/cri/adrc/research2/enchantment.pdf}, journal = {CHI Fringe}, keywords = {design}, organization = {ACM}, posted-at = {2005-10-22 12:41:09}, priority = {0}, title = {The Experience of Enchantment in Human Computer Interaction}, url = {http://www.shu.ac.uk/schools/cs/cri/adrc/research2/enchantment.pdf}, year = {2004} }

TY - CONF ID - citeulike:361515 L3 - citeulike-article-id:361515 N2 - Improving user-experience is becoming something of a rallying call in HCI but experience is not a unitary thing. There are varieties of experience, both good and bad, and we need to characterise these varieties if we are to improve user-experience. In this paper we argue that enchantment is a useful concept to facilitate closer relationships between people and technology. But enchantment is a complex concept in need of some clarification so we explore how enchantment has been used in discussions of technology and examine experiences of film and cell phones to see how enchantment with technology is possible. Based on these cases, we identify some sensibilities that help designers design for enchantment, including: The specific sensuousness of a thing; senses of play, paradox and openness; and the potential for transformation. We use these to analyse digital jewellery in order to suggest how it can be made more enchanting. We conclude by relating enchantment to other varieties of experience. JF - CHI Fringe OR - ACM TI - The Experience of Enchantment in Human Computer Interaction KW - design AU - Mccarthy, John AU - Wright, Peter AU - Wallace, Jayne AU - Dearden, Andrew PY - 2004/// UR - http://www.shu.ac.uk/schools/cs/cri/adrc/research2/enchantment.pdf ER -