CiteULike sachac's CiteULike Search Register Log in
CiteULike is a free online bibliography manager. Register and you can start organising your references online.

An ethnographic study of technical support workers: why we didn't build a tech support digital library Export

by: Sally J. Cunningham, Chris Knowles, Nina Reeves
In JCDL '01: Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries (2001), pp. 189-198.

Citation Format

[Posts]

View FullText article


sachac's tags for this article

ethnography km knowledge knowledgemanagement

X Reviews [Write a review of this article]

X Notes for this article

sachac has 0 private notes and 1 public note for this article.

These people sound like consultants... Might be interesting to do something like this.

sachac (public note) - 2005-12-05 21:06:32

X Find related articles from these CiteULike users

X Find related articles with these CiteULike tags

X Posting History

X BibTeX record

X RIS record


Privacy Statement | Terms & Conditions
CiteULike organises scholarly (or academic) papers or literature and provides bibliographic (which means it makes bibliographies) for universities and higher education establishments. It helps undergraduates and postgraduates. People studying for PhDs or in postdoctoral (postdoc) positions. The service is similar in scope to EndNote or RefWorks or any other reference manager like BibTeX, but it is a social bookmarking service for scientists and humanities researchers.