Task-based script K sign-Support system: Disseminating and sharing task-relevant knowledge Export

@article{RefWorks:11, abstract = {In task-based business environments, effective knowledge management relies on providing task-relevant information to fulfill the information needs of knowledge workers. This work proposes an adaptive task-based profiling approach to model workers' task needs, namely information needs (profiles) on tasks. Meanwhile, a fuzzy analytical method is proposed to identify peer-groups with similar task-needs based on workers' profiles. Accordingly, a Knowledge Support (K-Support) system is developed to provide a collaborative task-based workplace facilitating knowledge retrieval and sharing among peer-groups. The proposed K-Support system is grounded in a research institute to stimulate task-based knowledge retrieval and sharing. Experimental results show that the proposed system can support task-relevant knowledge effectively. ﾩ 2005 Elsevier Ltd. All rights reserved.}, author = {Liu and Wu and Yang}, citeulike-article-id = {482038}, journal = {Expert Systems with Applications}, keywords = {adaptive, knowledge, portal, profile, retrieval, sharing, task, task-based, task-needs}, number = {2}, pages = {408--423}, posted-at = {2006-01-26 18:54:08}, priority = {0}, title = {Task-based script K sign-Support system: Disseminating and sharing task-relevant knowledge}, volume = {29}, year = {2005} }

TY - JOUR ID - RefWorks:11 L3 - citeulike-article-id:482038 N2 - In task-based business environments, effective knowledge management relies on providing task-relevant information to fulfill the information needs of knowledge workers. This work proposes an adaptive task-based profiling approach to model workers' task needs, namely information needs (profiles) on tasks. Meanwhile, a fuzzy analytical method is proposed to identify peer-groups with similar task-needs based on workers' profiles. Accordingly, a Knowledge Support (K-Support) system is developed to provide a collaborative task-based workplace facilitating knowledge retrieval and sharing among peer-groups. The proposed K-Support system is grounded in a research institute to stimulate task-based knowledge retrieval and sharing. Experimental results show that the proposed system can support task-relevant knowledge effectively. © 2005 Elsevier Ltd. All rights reserved. IS - 2 JF - Expert Systems with Applications EP - 423 TI - Task-based script K sign-Support system: Disseminating and sharing task-relevant knowledge VL - 29 SP - 408 KW - adaptive KW - knowledge KW - portal KW - profile KW - retrieval KW - sharing KW - task KW - task-based KW - task-needs AU - Liu AU - Wu AU - Yang PY - 2005/// ER -