Er doped NaBi(XO4)2, X=Mo or W, single crystals with tetragonal structure have been grown with optical quality by the Czochralski method. Er concentrations up to 1.4x1020 cm-3 and 1.3x1020 cm-3 have been attained in Mo and W compounds respectively. 4S3/2-->4I15/2 emission of Er3+ has been achieved at room temperature by up-conversion exciting the 4I11/2 or 4I9/2 multiplets. This green emission is strongly polarised parallel to the crystallographic c-axis. The efficiency of the up-conversion process in tetragonal NaBi(MoO4)2 and NaBi(WO4)2 crystals are similar and also similar to that found in monoclinic KGd(WO4)2 crystal. The slope of the logarithmic dependence between up-converted and pump intensities suggests a two-photon excitation process. A schematic model of the up-conversion process is outlined.