Outsourcing of Corporate Information Services; Implications for Redesigning Corporate Library Services

@article{Agada1996, abstract = {The current trend in outsourcing of information services threatens the survival of corporate libraries. Outsourcable services seem to demand less case-by-case diagnosis and customization of products than in-house services. Consequently, it is advocated that corporate libraries redesign their services to accentuate those characteristics. Librarians could serve as information counselors on project work teams so as to enhance the responsiveness and flexibility of library services to their clients' needs. The implications of this service model for staffing, and developing service and quality values are discussed.}, author = {Agada, J. }, citeulike-article-id = {2479521}, comment = {10.1006/iilr.1996.0011}, doi = {10.1006/iilr.1996.0011}, journal = {The International Information \\& Library Review}, keywords = {corporate, libraries}, month = {xx}, posted-at = {2008-03-06 17:21:50}, priority = {2}, title = {Outsourcing of Corporate Information Services; Implications for Redesigning Corporate Library Services}, url = {http://dx.doi.org/10.1006/iilr.1996.0011}, volume = {28}, year = {1996} }

TY - JOUR ID - Agada1996 TI - Outsourcing of Corporate Information Services; Implications for Redesigning Corporate Library Services JF - The International Information \\& Library Review VL - 28 N2 - The current trend in outsourcing of information services threatens the survival of corporate libraries. Outsourcable services seem to demand less case-by-case diagnosis and customization of products than in-house services. Consequently, it is advocated that corporate libraries redesign their services to accentuate those characteristics. Librarians could serve as information counselors on project work teams so as to enhance the responsiveness and flexibility of library services to their clients' needs. The implications of this service model for staffing, and developing service and quality values are discussed. KW - corporate KW - libraries N1 - 10.1006/iilr.1996.0011 AU - Agada, J PY - 1996/xx// UR - http://dx.doi.org/10.1006/iilr.1996.0011 ER -