Using text messaging to support administrative communication in higher education Export

@article{citeulike:6070489, abstract = {To be effective in higher education, text messaging must be effectively integrated into both the student and staff experience. These user groups provided input into the design of StudyLink, an email to text message service. A small-scale trial was conducted over a period of two academic terms to investigate the feasibility of using this system in a real educational setting. Students reported high satisfaction with the quantity and content of the text messages and tutors reported changes in behaviour that were directly attributable to the use of text messaging. Administrative staff members were able to integrate this service into their current means of communicating with students, though there were some difficulties in composing appropriate text messages. Students were able to effectively receive and act on text messages, but ambiguities introduced with sending text messages were not resolved. 10.1177/1469787407078000}, author = {Naismith, Laura}, citeulike-article-id = {6070489}, citeulike-linkout-0 = {http://dx.doi.org/10.1177/1469787407078000}, citeulike-linkout-1 = {http://alh.sagepub.com/content/8/2/155.abstract}, citeulike-linkout-2 = {http://alh.sagepub.com/content/8/2/155.full.pdf}, day = {1}, doi = {10.1177/1469787407078000}, journal = {Active Learning in Higher Education}, keywords = {communicating\_with\_students, higher\_education, text\_message\_service}, month = {July}, number = {2}, pages = {155--171}, posted-at = {2009-11-04 17:00:58}, priority = {2}, title = {Using text messaging to support administrative communication in higher education}, url = {http://dx.doi.org/10.1177/1469787407078000}, volume = {8}, year = {2007} }

TY - JOUR ID - citeulike:6070489 L3 - citeulike-article-id:6070489 N2 - To be effective in higher education, text messaging must be effectively integrated into both the student and staff experience. These user groups provided input into the design of StudyLink, an email to text message service. A small-scale trial was conducted over a period of two academic terms to investigate the feasibility of using this system in a real educational setting. Students reported high satisfaction with the quantity and content of the text messages and tutors reported changes in behaviour that were directly attributable to the use of text messaging. Administrative staff members were able to integrate this service into their current means of communicating with students, though there were some difficulties in composing appropriate text messages. Students were able to effectively receive and act on text messages, but ambiguities introduced with sending text messages were not resolved. 10.1177/1469787407078000 IS - 2 JF - Active Learning in Higher Education EP - 171 TI - Using text messaging to support administrative communication in higher education VL - 8 SP - 155 KW - communicating_with_students KW - higher_education KW - text_message_service AU - Naismith, Laura PY - 2007/07/01/ UR - http://dx.doi.org/10.1177/1469787407078000 ER -