The use of group support systems in focus groups: Information technology meets qualitative research Export

@article{citeulike:1201521, abstract = {This paper explores focus groups supported by group support systems (GSS) with anonymous interaction capability in two configurations: same time/same place and same time/different place. After reviewing the literature, we compare and contrast these anonymity-featured GSS-supported focus groups with traditional focus groups and discuss their benefits and limitations. We suggest directions for future research concerning GSS-supported focus groups with respect to technological implications (typing skills and connection speeds), national culture (high and low context; power distance), and lying behavior (adaptation of model of Hancock, J. T., Thom-Santelli, J., \& Ritchie, T. (2004). Deception and design: The impact of communication technology on lying behavior. Proceedings of the 2004 conference on human factors in computing systems (pp. 129-134), whereby lying is a function of three design factors: synchronicity, recordability, and distributedness).}, author = {Klein, Esther E. and Tellefsen, Thomas and Herskovitz, Paul J.}, citeulike-article-id = {1201521}, citeulike-linkout-0 = {http://dx.doi.org/10.1016/j.chb.2006.02.007}, citeulike-linkout-1 = {http://www.sciencedirect.com/science/article/B6VDC-4JRVDWM-2/2/829b54c3e351ad3d0d8a438152d771e5}, doi = {10.1016/j.chb.2006.02.007}, journal = {Computers in Human Behavior}, keywords = {anonymity, communication, computer-mediated, focus, groups, methodology, qualitative, research}, month = {September}, number = {5}, pages = {2113--2132}, posted-at = {2007-04-01 09:21:02}, priority = {2}, title = {The use of group support systems in focus groups: Information technology meets qualitative research}, url = {http://dx.doi.org/10.1016/j.chb.2006.02.007}, volume = {23}, year = {2007} }

TY - JOUR ID - citeulike:1201521 L3 - citeulike-article-id:1201521 N2 - This paper explores focus groups supported by group support systems (GSS) with anonymous interaction capability in two configurations: same time/same place and same time/different place. After reviewing the literature, we compare and contrast these anonymity-featured GSS-supported focus groups with traditional focus groups and discuss their benefits and limitations. We suggest directions for future research concerning GSS-supported focus groups with respect to technological implications (typing skills and connection speeds), national culture (high and low context; power distance), and lying behavior (adaptation of model of Hancock, J. T., Thom-Santelli, J., & Ritchie, T. (2004). Deception and design: The impact of communication technology on lying behavior. Proceedings of the 2004 conference on human factors in computing systems (pp. 129-134), whereby lying is a function of three design factors: synchronicity, recordability, and distributedness). IS - 5 JF - Computers in Human Behavior EP - 2132 TI - The use of group support systems in focus groups: Information technology meets qualitative research VL - 23 SP - 2113 KW - anonymity KW - communication KW - computer-mediated KW - focus KW - groups KW - methodology KW - qualitative KW - research AU - Klein, Esther AU - Tellefsen, Thomas AU - Herskovitz, Paul PY - 2007/09// UR - http://dx.doi.org/10.1016/j.chb.2006.02.007 ER -