"When I am on Wi-Fi, I am fearless": privacy concerns & practices in everyday Wi-Fi use Export

@inproceedings{klasnja:wifi, abstract = {Increasingly, users access online services such as email, e-commerce, and social networking sites via 802.11-based wireless networks. As they do so, they expose a range of personal information such as their names, email addresses, and ZIP codes to anyone within broadcast range of the network. This paper presents results from an exploratory study that examined how users from the general public understand Wi-Fi, what their concerns are related to Wi-Fi use, and which practices they follow to counter perceived threats. Our results reveal that while users understand the practical details of Wi-Fi use reasonably well, they lack understanding of important privacy risks. In addition, users employ incomplete protective practices which results in a false sense of security and lack of concern while on Wi-Fi. Based on our results, we outline opportunities for technology to help address these problems.}, address = {New York, NY, USA}, author = {Klasnja, Predrag and Consolvo, Sunny and Jung, Jaeyeon and Greenstein, Benjamin M. and Legrand, Louis and Powledge, Pauline and Wetherall, David}, booktitle = {CHI '09: Proceedings of the 27th international conference on Human factors in computing systems}, citeulike-article-id = {4446457}, citeulike-linkout-0 = {http://portal.acm.org/citation.cfm?id=1518701.1519004}, citeulike-linkout-1 = {http://dx.doi.org/10.1145/1518701.1519004}, doi = {10.1145/1518701.1519004}, isbn = {978-1-60558-246-7}, keywords = {behaviour, esm, privacy, pvnets, user-study, wifi}, location = {Boston, MA, USA}, pages = {1993--2002}, posted-at = {2009-07-30 22:20:27}, priority = {5}, publisher = {ACM}, title = {"When I am on {Wi-Fi}, I am fearless": privacy concerns \& practices in everyday {Wi-Fi} use}, url = {http://dx.doi.org/10.1145/1518701.1519004}, year = {2009} }

TY - CONF ID - klasnja:wifi L3 - citeulike-article-id:4446457 N2 - Increasingly, users access online services such as email, e-commerce, and social networking sites via 802.11-based wireless networks. As they do so, they expose a range of personal information such as their names, email addresses, and ZIP codes to anyone within broadcast range of the network. This paper presents results from an exploratory study that examined how users from the general public understand Wi-Fi, what their concerns are related to Wi-Fi use, and which practices they follow to counter perceived threats. Our results reveal that while users understand the practical details of Wi-Fi use reasonably well, they lack understanding of important privacy risks. In addition, users employ incomplete protective practices which results in a false sense of security and lack of concern while on Wi-Fi. Based on our results, we outline opportunities for technology to help address these problems. CY - Boston, MA, USA SN - 978-1-60558-246-7 AD - New York, NY, USA EP - 2002 TI - "When I am on {Wi-Fi}, I am fearless": privacy concerns & practices in everyday {Wi-Fi} use PB - ACM T2 - CHI '09: Proceedings of the 27th international conference on Human factors in computing systems SP - 1993 KW - behaviour KW - esm KW - privacy KW - pvnets KW - user-study KW - wifi AU - Klasnja, Predrag AU - Consolvo, Sunny AU - Jung, Jaeyeon AU - Greenstein, Benjamin AU - Legrand, Louis AU - Powledge, Pauline AU - Wetherall, David PY - 2009/// UR - http://dx.doi.org/10.1145/1518701.1519004 ER -