Talk to me: Foundations for successful individual-group interactions in online communities. Export

@inproceedings{citeulike:1677746, abstract = {"People come to online communities seeking information, encouragement, and conversation. When a community re- sponds, participants benefit and become more committed. Yet interactions often fail. In a longitudinal sample of 6,172 messages from 8 Usenet newsgroups, 27\% of posts re- ceived no response. The information context, posters' prior engagement in the community, and the content of their posts all influenced the likelihood that they received a re- ply, and, as a result, their willingness to continue active participation. Posters were less likely to get a reply if they were newcomers. Posting on-topic, introducing oneself via autobiographical testimonials, asking questions, using less complex language and other features of the messages, in- creased replies. Results suggest ways that developers might increase the ability of online communities to support successful individual-group interactions"}, author = {Arguello}, citeulike-article-id = {1677746}, journal = {In CHI 2006: Proceedings of the ACM conference on human-factors in computing systems}, keywords = {commitment, communities, contribution, online, responsiveness}, pages = {959--968}, posted-at = {2007-09-20 01:59:01}, priority = {0}, title = {Talk to me: Foundations for successful individual-group interactions in online communities.}, year = {2006} }

TY - CONF ID - citeulike:1677746 L3 - citeulike-article-id:1677746 N2 - "People come to online communities seeking information, encouragement, and conversation. When a community re- sponds, participants benefit and become more committed. Yet interactions often fail. In a longitudinal sample of 6,172 messages from 8 Usenet newsgroups, 27% of posts re- ceived no response. The information context, posters’ prior engagement in the community, and the content of their posts all influenced the likelihood that they received a re- ply, and, as a result, their willingness to continue active participation. Posters were less likely to get a reply if they were newcomers. Posting on-topic, introducing oneself via autobiographical testimonials, asking questions, using less complex language and other features of the messages, in- creased replies. Results suggest ways that developers might increase the ability of online communities to support successful individual-group interactions" JF - In CHI 2006: Proceedings of the ACM conference on human-factors in computing systems EP - 968 TI - Talk to me: Foundations for successful individual-group interactions in online communities. SP - 959 KW - commitment KW - communities KW - contribution KW - online KW - responsiveness AU - Arguello PY - 2006/// ER -