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The Appropriation of Interactive Technologies: Some Lessons from Placeless Documentsby: Paul Dourish
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AbstractAppropriation is the process by which peopleadopt and adapt technologies, fitting them intotheir working practices. It is similar tocustomisation, but concerns the adoptionpatterns of technology and the transformationof practice at a deeper level. Understandingappropriation is a key problem for developinginteractive systems, since it critical to thesuccess of technology deployment. It is also animportant research issue, since appropriationlies at the intersection of workplace studiesand design.
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