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Managing and Tracing the Traversal of Process Clouds with Templates, Agendas and Artifacts Business Process Management

by: Marian Benner, Matthias Book, Tobias Brückmann, Volker Gruhn, Thomas Richter, Sema Seyhan

edited by: Alistair Barros, Avigdor Gal, Ekkart Kindler

Vol. 7481 (2012), pp. 188-193, doi:10.1007/978-3-642-32885-5_14  Key: citeulike:11203414

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Abstract

In many domains, we find tasks for which no strict process can be prescribed, but which require the expertise of case managers who work with information from a broad set of sources. To support case managers’ highly individual work in such so-called “process clouds”, we present an approach that enables them to structure their work along any suitable mix of keywords, activities and artifacts.


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