The marks are on the knowledge worker Export

@inproceedings{citeulike:176886, abstract = {A study of twelve knowledge workers showed that their defining characteristic is that they are changed by the information they process, Their value lies in their diversity - companies exploit the fact that these people make different sense of the same phenomena and therefore respond in diverse ways. Knowledge workers do not carry much written information with them when they travel and rarely consult their filed information when working in their offices, Their desks are cluttered and seemingly function as a spatial holding pattern for current inputs and ideas. My explanation is that once informed (ie, given form) by some written material, these workers have no particular need to retain a copy of the informing source. However, if a piece of written material has not yet informed them, then they cannot sensibly tile it anyway because its subsequent use or role in their world is still undetermined, I conclude that the valuable marks are on the knowledge worker rather than on the paper or on the electronic file and suggest how computer support for knowledge work might be better targeted on the act of informing rather than on passively filing large quantities of information in a ” disembodied” form.}, address = {New York, NY, USA}, author = {Kidd, Alison}, booktitle = {CHI '94: Proceedings of the SIGCHI conference on Human factors in computing systems}, citeulike-article-id = {176886}, citeulike-linkout-0 = {http://portal.acm.org/citation.cfm?id=191740}, citeulike-linkout-1 = {http://dx.doi.org/10.1145/191666.191740}, doi = {10.1145/191666.191740}, isbn = {0897916506}, journal = {CHI '94: Proceedings of the SIGCHI conference on Human factors in computing systems}, keywords = {pim, pim-principals, psychology}, pages = {186--191}, posted-at = {2005-05-24 04:49:29}, priority = {0}, publisher = {ACM Press}, title = {The marks are on the knowledge worker}, url = {http://dx.doi.org/10.1145/191666.191740}, year = {1994} }

TY - CONF ID - citeulike:176886 L3 - citeulike-article-id:176886 N2 - A study of twelve knowledge workers showed that their defining characteristic is that they are changed by the information they process, Their value lies in their diversity - companies exploit the fact that these people make different sense of the same phenomena and therefore respond in diverse ways. Knowledge workers do not carry much written information with them when they travel and rarely consult their filed information when working in their offices, Their desks are cluttered and seemingly function as a spatial holding pattern for current inputs and ideas. My explanation is that once informed (ie, given form) by some written material, these workers have no particular need to retain a copy of the informing source. However, if a piece of written material has not yet informed them, then they cannot sensibly tile it anyway because its subsequent use or role in their world is still undetermined, I conclude that the valuable marks are on the knowledge worker rather than on the paper or on the electronic file and suggest how computer support for knowledge work might be better targeted on the act of informing rather than on passively filing large quantities of information in a “disembodied” form. JF - CHI '94: Proceedings of the SIGCHI conference on Human factors in computing systems SN - 0897916506 AD - New York, NY, USA EP - 191 TI - The marks are on the knowledge worker PB - ACM Press T2 - CHI '94: Proceedings of the SIGCHI conference on Human factors in computing systems SP - 186 KW - pim KW - pim-principals KW - psychology AU - Kidd, Alison PY - 1994/// UR - http://dx.doi.org/10.1145/191666.191740 ER -