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Survey Research in Technical Communication: Designing and Administering Questionnaires.

by: Carolyn Plumb, Jan H. Spyridakis
Technical Communication, Vol. 39, No. 4. (0 1992), pp. 625-38  Key: citeulike:11297541

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Abstract

Introduces the process of survey research, focusing specifically on the questionnaire method. Lists and discusses eight essential steps in the process, reviews the relevant literature, and ends with the hope that readers will become better consumers of research and possibly researchers themselves. (SR)


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