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Lexical Entrainment in Spontaneous Dialog Export

In International Symposium on Spoken Dialog (1996), pp. 41-44.

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conceptual-pacts conversation conversational-dynamics _d_ empirical

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It is often desirable to predict or constrain the lexical choices people make with spoken language systems. I discuss lexical variability in language use; while there is a great deal of variability across conversations, there is little within. In conversation, people achieve conceptual pacts, or shared conceptualizations, which they mark by using the same terms; this process of lexical entrainment limits and systematizes lexical variability (Brennan & Clark, 1996). In text and speech dialogs with computer systems, people often adopt the systems' terms; this process shares some aspects in common with lexical entrainment, and it differs in some ways as well. After summarizing five experiments on lexical variability with human partners and computers, I present some implications of this work for spoken language systems.


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