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Tags for Citizens: Integrating Top-Down and Bottom-Up Classification in the Turin Municipality Website* Export

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egovernment folksonomy ipsv

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Tags for citizens project aims to empower the citizens’ experience within the Turin municipality website (http://www.comune.torino.it) integrating a standard top-down taxonomy with a bottom-up classification by tags. The topdown taxonomy has been conceived following the UK Integrated Public Sector Vocabulary (IPSV 2006 – an ISO 2788 fully compliant classification scheme) and empirically refined by usability tests with users and by log files monitoring. The bottom-up classification works as a social tagging system. The latter it is not simply added to the former, but completely integrated to it, in order to obtain a coherent system.


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