Usability and the bottom line

@article{citeulike:1512467, abstract = {There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company's bottom line}, author = {Donahue, G. M.}, citeulike-article-id = {1512467}, journal = {Software, IEEE}, keywords = {benefit, cost, usability}, number = {1}, pages = {31--37}, posted-at = {2007-07-30 11:04:02}, priority = {2}, title = {Usability and the bottom line}, url = {http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=903161}, volume = {18}, year = {2001} }

TY - JOUR ID - citeulike:1512467 L3 - citeulike-article-id:1512467 N2 - There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company's bottom line IS - 1 JF - Software, IEEE EP - 37 TI - Usability and the bottom line VL - 18 SP - 31 KW - benefit KW - cost KW - usability AU - Donahue, GM PY - 2001/// UR - http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=903161 ER -