United Airlines' and American Airlines' online crisis communication following the September 11 terrorist attacks Export

@article{citeulike:15393, author = {Greer, C. F. and Moreland, K. D.}, citeulike-article-id = {15393}, citeulike-linkout-0 = {http://dx.doi.org/10.1016/j.pubrev.2003.08.005}, citeulike-linkout-1 = {http://www.ingentaconnect.com/content/els/03638111/2003/00000029/00000004/art00064}, doi = {10.1016/j.pubrev.2003.08.005}, issn = {0363-8111}, journal = {Public Relations Review}, keywords = {online, pr}, month = {November}, number = {4}, pages = {427--441}, posted-at = {2005-02-11 09:23:27}, priority = {3}, publisher = {Elsevier Science}, title = {United Airlines' and American Airlines' online crisis communication following the September 11 terrorist attacks}, url = {http://dx.doi.org/10.1016/j.pubrev.2003.08.005}, volume = {29}, year = {2003} }

TY - JOUR ID - citeulike:15393 L3 - citeulike-article-id:15393 IS - 4 JF - Public Relations Review SN - 0363-8111 EP - 441 TI - United Airlines' and American Airlines' online crisis communication following the September 11 terrorist attacks PB - Elsevier Science VL - 29 SP - 427 KW - online KW - pr AU - Greer, CF AU - Moreland, KD PY - 2003/11// UR - http://dx.doi.org/10.1016/j.pubrev.2003.08.005 ER -